Thanks for helping to keep MajorGeeks.Com error free! Please take a minute of your time and let us know what file you were downloading, what mirror you were downloading from and any errors you might have received. While we are not able to respond to all these emails, we will check into your problem immediately. Simply send an email to krista@majorgeeks.com.

If you are reporting a virus, note that false positives do occur. This is a situation where a single anti-virus program detects something as a virus when it is not. Please scan any files with another virus scanner to be sure it is infected. False positives are very common with programs that access the bios, network or other critical areas of your computer. Your anti-virus is doing its job, it just may not be correct in this case. If you feel you did find a virus, we will gladly look into it immediately. Note that any program that installs stealth like (bios tools, keyloggers and many of our Covert Ops tools, for example) will be detected as a virus or trojan.

Finally, please do not send technical support questions to this email. Due to the amount of email we receive, we are unable to answer questions one on one. Please visit our Support Forums for technical assistance. The owners of MajorGeeks.com and thousands of savvy users are waiting to help you. Be sure to search the forums first because your question or problem may already have been answered!